It took a year to get to this point, but the Communications Workers of America finally won the right to ask passenger service agents at American Airlines if they wanted to be represented by the CWA.

The CWA on Dec. 7, 2011, had asked the National Mediation Board to declare that it had presented enough signatures from the agents – 35 percent of eligible employees under NMB rules – to call the election.

After a lengthy investigation and battling between the CWA and American, the NMB … [visit site to read more]

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